About Cutting Room Creative - Leeds Hair Salon

Customer Care - 2 little words that have a huge impact at CRC. Cutting Room Creative's mission statement is totally focused upon making a client's appointment, a fun, enjoyable and relaxing experience.

This core philosophy at CRC is implemented with a formal training programme, incorporating all salon team members being given role playing training on their induction day, called the “Perfect Client Journey” showing examples of good customer care using CRC's unique Customer Care concept.

All the team at each and every moment of every day must be at the top of their game. Thus, the team members themselves assist each other in developing their skills – creating a tremendously strong work and team ethic.

Regular refresher courses are held with all the team from Saturday staff to managers, including all ancillary staff, to ensure the customer care message is kept strong and present for clients to enjoy their salon visit..

25 years ago, Charles and Karen Dodds opened a salon in the up and coming Leeds suburb of Chapel Allerton. Their vision – to create a new type of luxury hairdressing salon that would bring the very best of hairdressing services and the latest hair fashions to Yorkshire – and beyond.

So well received was their vision, that the salon rapidly expanded and with a burgeoning demand for a more central location becoming more apparent, Karen and Charles also opened up a new salon in Leeds City Centre.

During this time, the salons have attracted and continue to attract many awards and Cutting Room Creative’s hairdressing talents are used both nationally and internationally for shows and photo-shoots.

The proven skills of CRC's salon teams allows salon clients to enjoy the most creative, enjoyable and relaxing hairdressing appointment they have ever experienced – all backed by a close relationship with the World’s largest Professional Hairdressing company, L’Oreal Professionel.

To experience a very different, luxurious and welcoming salon service, allow their salon teams the privilege of welcoming you to Cutting Room Creative.